Crisis Services
When life feels overwhelming, you don’t have to face it alone. The Counselling Centre of East Algoma offers Crisis Intervention Services for individuals who are experiencing immediate distress, feeling unsafe, or need support that cannot wait for a scheduled counselling appointment.
Our compassionate team is here to listen, provide immediate support, help ensure your safety, and connect you with the services and resources that best meet your needs. We understand that every situation is unique, and we work alongside you to identify the most appropriate next steps.
In addition to crisis support, we offer case management services for individuals facing complex challenges. Our team can help coordinate care, navigate community resources, and connect you with ongoing supports to promote stability, wellness, and recovery.
At the Counselling Centre of East Algoma, we are committed to providing timely, person-centred support when it is needed most. Whether you are facing a crisis or navigating ongoing difficulties, we are here to help you find a path forward with care, respect, and understanding.
Crisis & Support Resources
If you or someone else is in immediate danger, call 911 or go to the nearest Emergency Department.
9-8-8 Suicide Crisis Helpline
Call or Text: 9-8-8
Available 24 hours a day, 7 days a week, across Canada
Free, confidential support for anyone experiencing emotional distress, thoughts of suicide, or concern for someone else
Available in English and French
Kids Help Phone
Call: 1-800-668-6868
Text: CONNECT to 686868
Website: kidshelpphone.ca
Free, confidential support for children, youth, and young adults across Canada
Available 24/7
Counselling, crisis support, and mental health resources
Youthspace
Text: 778-783-0177
Website: youthspace.ca
Emotional support and crisis chat service for youth and young adults
Peer support available during operating hours
LGBT YouthLine (Ontario)
Call: 1-800-268-9688
Text: 647-694-4275
Website: youthline.ca
Peer support by and for 2SLGBTQIA+ youth
Confidential support, information, and referrals
Trans Lifeline
Call: 1-877-330-6366
Website: translifeline.org
Peer support run by and for transgender people
Available across Canada and the United States
No active rescue policy unless requested by the caller
211 Ontario
Call: 2-1-1
Website: 211ontario.ca
Free information and referrals to community, social, housing, food, legal, and mental health services
Available 24/7
Hope for Wellness Helpline
Call: 1-855-242-3310
Website: hopeforwellness.ca
Available 24/7 for all Indigenous Peoples across Canada
Immediate mental health counselling and crisis intervention
Phone and online chat options
Culturally grounded and trauma-informed support
National Indian Residential School Crisis Line
Call: 1-866-925-4419
24/7 emotional and crisis support for former Residential School students and their families
Connex Ontario
Call: 1-866-531-2600
Text: CONNEX to 247247
Website:connexontario.ca
Provides free, confidential, 24/7 information, support, and referrals for mental health, addiction, and problem gambling services across Ontario.
Helps individuals, families, and professionals find local counselling, treatment programs, crisis supports, self-help groups, and community resources that meet their needs.
Talk4Healing
Call: 1-855-554-4325
Website: talk4healing.com
Indigenous-led support for Indigenous women, girls, Two-Spirit and gender-diverse people in Ontario
Available by phone, text, and live chat
You Are Not Alone
Reaching out for support is a sign of strength. Whether you are experiencing a crisis, supporting a loved one, or simply need someone to talk to, help is available. There are people ready to listen, support, and connect you with the resources you need.